Privacy policy

BEQUEEN we are committed to protecting the privacy of our customers and users. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.bequeen.com.pk and our services.

**Information We Collect:**

We may collect various types of personal information from you, including but not limited to:

  1. Contact Information: Such as your name, email address, postal address, phone number, and other similar identifiers.
  2. Account Information: If you create an account on our Site, we may collect and store your username, password, and other account-related details.
  3. Payment Information: When you make a purchase, we may collect payment card information or other financial information necessary to process your transaction.
  4. Order Information: Details about the products or services you order, including order history, preferences, and selections.
  5. Communication Data: Any correspondence or communication you have with us, including emails, messages, and customer service inquiries.
  6. Usage Information: Information about how you use our Site, including your browsing history, pages visited, and interactions with the Site.

**How We Use Your Information:**

We may use your personal information for various purposes, including but not limited to:

  • Processing your orders, including order fulfillment, delivery, and returns.
  • Providing customer support and responding to your inquiries.
  • Personalizing your experience on our Site, including product recommendations and tailored content.
  • Sending promotional and marketing materials, subject to your preferences and consent.
  • Improving our products and services, website functionality, and customer experience.
  • Complying with legal obligations and protecting our rights and the rights of others.

**Cookies and Tracking Technologies**

We use cookies and similar tracking technologies to collect and store information about your browsing activities on our Site. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our Site.

**Data Security**

We take appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

**Your Choices**

You have the right to access, correct, update, or delete your personal information. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

**Changes to This Privacy Policy**

We reserve the right to update or modify this privacy policy at any time. We will notify you of any significant changes by posting the revised policy on our Site.

**Contact Us**

If you have questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at info@bequeen.com.pk